Refund Policy

Last updated: September 16, 2026

What you purchase

FreeLLM Plus passes are one-time payments for the access period shown at checkout. Available passes may include 30-day, 180-day, and 365-day access. They are not subscriptions and do not renew automatically.

Requesting a refund

To request a refund, email [email protected] with the payment email address and, if available, your Stripe receipt or Payment Intent ID. We may ask for additional details to locate the transaction.

After a refund

When a refund is completed, Plus access is revoked. The refund is sent back through the original payment method. The time for funds to appear depends on the card issuer or payment provider.

Payment disputes

Please contact us first so we can review the payment and resolve account or access problems quickly. A refund or account correction may be completed faster than a card dispute.

Contact

For payment, access, or refund questions, contact [email protected].